From Old Cable Boxes and Outdated Guides to Full Interactive EVOLVE M-Series
A branded hotel was using old cable boxes, outdated channel guides, inconsistent guest-room entertainment, and aging network infrastructure. Smartbox Pros reviewed the existing TV, WiFi, and phone setup and proposed a modern EVOLVE M-Series experience with built-in OTT apps, interactive guest entertainment, rebuilt WiFi, and a cleaner support path.
The Challenge: Outdated Guest Entertainment and Too Many Support Headaches
- Old cable boxes created clutter and service issues
- Channel guides felt outdated and difficult for guests to use
- Guest-room entertainment did not match modern brand expectations
- WiFi coverage needed improvement
- Phone system costs and support structure needed review
- Ownership wanted better technology without increasing monthly costs
What Smartbox Pros Reviewed
- Current TV provider and monthly cost
- Room count and TV compatibility
- Existing coax and network infrastructure
- Existing WiFi equipment and coverage issues
- Current phone system and recurring costs
- Guest experience expectations
- EVOLVE M-Series readiness
- Remote support requirements
- Potential monthly and 60-month savings
The Solution: EVOLVE M-Series, DISH TV, Rebuilt WiFi & Phone Review
- Replaced old cable-box experience with interactive EVOLVE M-Series
- Added built-in OTT app access for a better guest experience
- Designed DISH hospitality TV delivery around the property's needs
- Rebuilt or upgraded WiFi infrastructure for stronger coverage
- Reviewed phone system needs and monthly costs
- Simplified support with cleaner documentation and remote support options
- Created a no-obligation savings comparison before approval
The Result: Better Guest Experience and a Smarter Monthly Cost Structure
- More modern guest-room entertainment
- Cleaner TV experience without old cable-box clutter
- Improved WiFi design and support visibility
- Better phone-system planning
- Reduced guest complaints around outdated guides
- Potential monthly savings identified through provider comparison
- Clearer long-term technology path
Mock Results
Project results at a glance
Guest Experience
Major upgrade
TV System
Old boxes to interactive EVOLVE
WiFi
Rebuilt / improved coverage
Phone System
Reviewed for cost and support
Savings
Mock placeholder — actual savings pending customer-approved numbers
“Smartbox Pros showed us that we did not have to choose between better technology and lower costs. The guest experience improved, and the savings review gave ownership a clear reason to move forward.”
See What Your Property Could Save
Request a free, no-obligation savings review. Smartbox Pros will compare your current provider setup, monthly costs, and technology limitations — then show whether a better-supported path is available.