Hosted VoIP • SIP Trunking • Powered by ATS

Complete business phone service from $19.99 per line.

Hosted VoIP, SIP trunking, desk and room phones, mobile apps, and ATS-managed support.

Advanced Tech Services provides and manages your complete business phone environment—including hosted lines, desk and room phones, mobile access, call routing, number migration, monitoring, and ongoing support.

  • Unlimited Calling
  • Keep Your Number
  • Mobile & Desktop Apps
  • Desk & Room Phones
  • Free Standard Porting
  • 24/7 ATS Support

Unlimited domestic calling available on eligible plans. Starting price shown for eligible hosted business phone seats. Taxes, fees, hardware, installation, optional AI receptionist, room-phone hardware, and non-eligible calling plans are not included in the $19.99 starting rate.

One connected business phone environment

Managed by ATS
Complete
Phone
Environment
Hosted Phone Lines
Mobile & Desktop Apps
Desk & Room Phones
Auto Attendant & Routing
Managed PBX & SIP Trunks
ATS Monitoring & Support

Optional ATS Service

AI Receptionist

Works alongside the ATS-managed phone system.

  • 26 Years in Business

  • 5,000+ Guest and Resident Rooms Supported

  • 24/7 Customer Support

  • Direct Regional ATS Technician Dispatch

Support and dispatch coverage depend on location, system accessibility, and the active service agreement.

Flexible Deployment

One ATS phone platform. Three ways to modernize.

ATS is your phone-service provider—not simply the company that installs the equipment. Choose hosted business phone seats, managed SIP trunking for an existing system, or a blended property design supporting offices, front desks, staff, guest rooms, and resident rooms.

Hosted Business Phone Service

From $19.99 per eligible hosted line/month
  • Hosted business extensions
  • Unlimited domestic calling on eligible plans
  • Keep existing numbers
  • Free standard number porting
  • Desk-phone access
  • Mobile and desktop apps
  • Auto attendant, queues, and routing
  • Ongoing ATS management and support

Managed SIP Trunking

Modernize service while keeping a capable existing PBX.

  • Managed SIP trunks
  • Existing PBX migration or continued use
  • Number migration and routing design
  • Call-path and capacity planning
  • Failover options where configured
  • Monitoring and ongoing ATS support

Property & Room Phone Systems

Front desk, staff, guest-room, and resident-room communication.

  • Front-desk and office phones
  • Guest-room and resident-room lines
  • Existing analog room-phone support
  • New analog or IP phone options
  • Room-to-room and front-desk dialing
  • Wake-up-call support where configured
  • Emergency-calling design review
  • Multi-building dialing plans

Looking for property WiFi or remote support too? Explore Internet & Managed WiFi · Explore Remote Management & Support

Keep What Works

Modernize the phone system without replacing every room phone.

ATS can preserve existing analog guest-room or resident-room phones where they remain practical, while upgrading front desks, offices, management, and selected areas to modern IP or hosted devices.

Keep existing analog room phones

  • Extend the useful life of existing room hardware
  • Modernize service and routing behind the phones
  • Preserve familiar room-to-front-desk workflows
  • Reduce unnecessary property-wide replacement costs
  • Review wake-up-call and emergency-calling requirements

Upgrade select areas to IP or hosted phones

  • Modern desk-phone features
  • Mobile and desktop access
  • Improved routing and extension management
  • Easier moves, additions, and changes
  • Flexible deployment for offices, staff, and management

ATS designs the mix around the property rather than forcing every location into the same hardware plan. Compatibility of legacy phones and PBX equipment is confirmed during a service review—not assumed.

Complete Capabilities

Everything your team needs—organized around how the property operates.

ATS configures the phone environment around real workflows rather than presenting every available feature with equal importance.

Professional Call Handling

Auto attendants, custom greetings, ring groups, queues, directories, and department routing.

Work From Anywhere

Mobile apps, desktop calling, softphones, and remote extensions where configured.

Keep Existing Numbers

Eligible-number migration, free standard porting, caller-ID configuration, and number management.

Front Desk & Room Workflows

Front-desk extensions, guest and resident room lines, internal dialing, and wake-up-call support where configured.

Hours, Overflow & Failover

Business hours, holidays, after-hours routing, overflow paths, and backup-routing options.

Multi-Location ATS Management

Consistent extensions, documentation, remote monitoring, routing changes, 24/7 support, and regional ATS dispatch.

Explore Complete Capabilities

Optional ATS Service

Add an AI receptionist when you need more than a traditional auto attendant.

The optional ATS AI receptionist works alongside the ATS-managed phone environment. It can help answer common questions, gather caller information, route calls, support approved after-hours workflows, and transfer callers based on the property’s configured rules.

  • Automated caller intake
  • Common-question assistance
  • Intelligent routing and transfers
  • After-hours workflow support

Optional service. Separately configured and priced. It is not a native Grandstream feature and is not automatically included in the $19.99 hosted-line starting rate.

Our Process

From service review to managed support.

ATS follows a practical process designed to protect existing numbers, clarify monthly cost, and deliver a phone environment your team can actually use.

  1. 01

    Phone Service Review

    We review current bills, numbers, desk phones, room phones, PBX equipment, call flows, and support problems.

  2. 02

    System Design & Clear Pricing

    ATS recommends hosted seats, SIP trunks, hardware, routing, migration steps, and a clear monthly comparison.

  3. 03

    Configuration, Porting & Installation

    ATS configures the platform, ports eligible numbers, programs phones, tests call flows, and guides the team through launch.

  4. 04

    Managed Support After Go-Live

    Monitoring, documentation, routing changes, troubleshooting, growth, 24/7 customer support, and regional technician dispatch remain available after launch.

Transparent Starting Price

Hosted phone service plans start at $19.99 per line per month.

ATS provides modern hosted phone service with clear starting pricing—then designs the full environment around your desks, rooms, call volume, and support needs.

$19.99

per hosted line / month

Unlimited domestic calling available on eligible plans.

The $19.99 starting rate applies to eligible hosted business phone seats. Taxes, regulatory fees, hardware, installation, optional ATS AI receptionist service, room-phone hardware, specialty calling, and custom integrations are quoted separately after a service review.

  • Number of hosted seats, office lines, and room phones
  • Desk-phone and room-phone hardware mix
  • SIP trunk capacity and call volume
  • Auto attendant, queues, and routing complexity
  • Optional ATS AI receptionist
  • Multi-site or multi-property design
  • Taxes, fees, and installation scope

Questions & answers

Frequently Asked Questions

Common questions about ATS hosted phone service, SIP trunking, number porting, room phones, and ongoing support.

Is ATS a complete phone-service provider?

Yes. Advanced Tech Services provides managed phone service—including hosted business seats, SIP trunking, phone numbers, desk and room phones, configuration, monitoring, and ongoing support—not just hardware installation.

What does the $19.99 per-line starting price include?

Eligible hosted business phone seats start at $19.99 per line per month. Unlimited domestic calling is available on eligible plans. Taxes, fees, hardware, installation, optional ATS AI receptionist service, room-phone hardware, and specialty configurations are quoted separately.

Can I keep my existing phone number?

In most cases, yes. Standard number porting is free for eligible numbers, and ATS manages the migration so customers and vendors can keep calling the numbers they already know.

What is the difference between hosted phone service and SIP trunking?

Hosted phone service provides cloud-managed extensions, apps, and routing as a complete seat-based environment. Managed SIP trunking modernizes the calling path while allowing a capable existing PBX to remain in place when that design fits the property.

Can ATS support existing analog hotel or senior-living room phones?

Yes. ATS can often preserve existing analog guest-room or resident-room phones where they remain practical, while upgrading front desks, offices, and selected areas. Compatibility is confirmed during a property phone review.

What is the optional ATS AI receptionist?

The ATS AI receptionist is a separate ATS-provided service that works alongside the managed phone platform. It can help with caller intake, common questions, routing, and approved after-hours workflows. It is not a native Grandstream feature and is not included in the $19.99 starting rate.

Can staff answer calls through mobile and desktop apps?

Yes. Eligible designs can include mobile and desktop calling apps so staff can answer and place calls on the business number away from the desk.

Where does ATS provide installation and onsite support?

ATS provides installation and direct regional technician dispatch within its covered Midwestern and regional service areas, including Kansas, Oklahoma, Missouri, Nebraska, and Colorado. Coverage depends on location and the active service agreement—ATS does not claim nationwide direct technician dispatch.

KansasOklahomaMissouriNebraskaColorado

What support is available after installation?

ATS provides remote management, monitoring, routing changes, documentation, 24/7 customer support, and direct regional technician dispatch when onsite service is required within covered areas.

Hospitality Experience

Hotel environments where ATS understands the phone workflow.

ATS works with branded and independent hospitality properties where front-desk routing, guest-room phones, wake-up calls, staff extensions, number migration, and dependable support all matter.

AmericInn hotel brand logo
Baymont by Wyndham hotel brand logo
Best Value Inn hotel brand logo
Best Western hotel brand logo
Blue Way Inn hotel brand logo
Comfort Inn hotel brand logo
Coratel hotel brand logo
Days Inn hotel brand logo
Drury Inn & Suites hotel brand logo
Extended Stay hotel brand logo
Fairfield by Marriott hotel brand logo
Hampton Inn hotel brand logo
Holiday Inn hotel brand logo
La Quinta hotel brand logo
Marriott hotel brand logo
Motel 6 and Studio 6 hotel brand logo
My Place hotel brand logo
Quality Inn hotel brand logo
Red Roof Inn hotel brand logo
Rodeway Inn hotel brand logo
Sleep Inn hotel brand logo
Sonesta hotel brand logo
Super 8 hotel brand logo
SureStay hotel brand logo
SureStay Collection hotel brand logo
SureStay Plus hotel brand logo
Travelodge hotel brand logo
Tru by Hilton hotel brand logo
Wyndham Garden hotel brand logo

Logos shown represent hotel brands and property types commonly served. No brand endorsement of Smartbox Pros is implied.

Ready for complete phone service powered by ATS?

Tell us about your current phone bill, numbers, desk phones, room phones, and call-flow needs. Advanced Tech Services will outline hosted seats, SIP trunking, hardware, and support options—with clear starting pricing from $19.99 per hosted line.