Legacy cost problem
Old phone bills, unused lines, confusing vendor charges, and expensive per-user cloud seats can quietly drain cash every month.
Managed SIP Trunk & VoIP Phone Systems
Modern property phone systems without the enterprise price tag.
Smartbox Pros by Advanced Tech Services designs, installs, and manages phone systems for hotels, senior living communities, healthcare properties, restaurants, RV parks, and commercial facilities. We can keep your analog room phones working through modern gateways, upgrade selected areas to sleek VoIP phones, and build a managed SIP trunk solution that helps reduce monthly telecom costs.
Average MSP line pricing
Pricing varies by design
Property-ready
Analog rooms + modern VoIP
Designed for
Hotels, senior living, healthcare, commercial
Managed by
Advanced Tech Services
Average pricing depends on property size, call volume, hardware, trunking requirements, taxes, fees, and final design.
Property Phone Platform
Managed Communications Center
Live
Front Desk
Ext. 100 · 3 lines active
Room Phones
Analog gateway · 142 rooms
Managed
Managed lines
Support
Remote coverage
System Status
SIP Trunks
12 channels · failover ready
Housekeeping
Ring group · Ext. 220
Maintenance
Mobile + desk extensions
After Hours
Auto attendant routing
Stop overpaying for outdated property phone service.
Many properties are still paying too much for legacy phone lines, aging PBX systems, expensive cloud seats, or provider packages that were not designed around hospitality and property operations. ATS helps properties move to a smarter managed phone system without forcing a full rip-and-replace when it is not needed.
Property workflow problem
Hotels, senior living, healthcare, RV parks, and commercial properties need front desk routing, room phones, emergency calling considerations, staff extensions, wake-up calls, and easy support.
Upgrade path problem
Many providers push one-size-fits-all cloud seats. ATS designs around the property: analog where it makes sense, VoIP where it adds value, and managed SIP trunks behind the scenes.
Modernization Paths
Keep the room phones, upgrade the system behind them — or go fully modern.
ATS designs around how your property actually operates — not a generic cloud-phone template. We can preserve familiar room phones, modernize key areas, or build a fully VoIP experience with managed SIP trunks and ongoing MSP support.
Preserve analog room phones
Lower disruption · Smart savingsFor hotels, senior living, healthcare, and properties with existing analog room phones, ATS can use modern gateways and a properly designed PBX/SIP trunk setup to keep those phones in service while replacing expensive legacy telecom service. This can reduce disruption, lower hardware cost, and keep guest/resident rooms familiar.
- Use existing analog room phones where appropriate
- Connect rooms through modern analog gateways
- Centralized call routing and extension plans
- Front desk, office, lobby, staff, and room dialing
- Wake-up call support where supported by the phone system
- PMS-aware design where integrations are available
- Cleaner management and remote support
Upgrade to sleek modern VoIP phones
Modern experience · Better controlFor properties ready to modernize, ATS can replace old phones with clean IP desk phones, cordless phones, front desk phones, office phones, conference phones, and staff devices. This creates a polished experience while giving managers better routing, voicemail, call handling, and support tools.
- Modern IP phones for rooms, offices, and front desks
- Cordless/wireless options for staff and operations
- Reception, sales, maintenance, housekeeping, and management extensions
- Voicemail-to-email where supported
- Ring groups, call queues, auto attendants, and failover routing
- Softphone/mobile app options when appropriate
- Multi-site extension design
Managed SIP Trunk Platform
What a managed SIP trunk system can do for your property.
A properly designed managed phone platform replaces bloated legacy service with routing, extensions, and support built around real property workflows.
Lower monthly line costs
Replace expensive legacy lines or bloated cloud-phone seats with a managed SIP trunk design built around real property needs.
Auto attendant / IVR
Route calls to front desk, reservations, sales, maintenance, after-hours, departments, or emergency contacts.
Ring groups
Ring multiple phones or departments so calls get answered faster during busy check-in, dining, or front desk periods.
Call queues
Hold and route callers professionally when staff are busy — with overflow and after-hours options.
Voicemail-to-email
Send voicemails to the right staff inbox so messages are not missed during shift changes.
After-hours routing
Send night and weekend calls to on-call staff, answering services, or emergency paths based on property policy.
Multi-site extensions
Design extension plans across multiple buildings, portfolios, or property groups with consistent dialing.
Failover routing
Keep calls flowing when internet or primary service paths fail with backup routing options.
E911 & emergency considerations
Plan location-aware emergency calling and property-specific routing requirements with the right design review.
Remote management & monitoring
ATS monitors, supports, and manages the platform remotely — reducing downtime and unnecessary truck rolls.
Call recording
Enable call recording where appropriate for training, compliance, or operational review.
Conference bridges
Support staff meetings, sales calls, and management conferences without separate services.
Mobile & softphone options
Give roaming staff, maintenance, and management flexible calling options when the property design supports it.
Wake-up call support
Support hospitality wake-up and scheduled calling workflows where the platform allows.
Staff extension design
Build logical extensions for front desk, housekeeping, maintenance, sales, and management teams.
Front desk routing
Design call flows that match how guests, residents, and staff actually reach the right person.
Industries Served
Built for properties that depend on reliable communication.
ATS designs managed phone systems for hospitality, healthcare, senior living, commercial, and multi-property environments — not generic office-only cloud packages.
Hotels & Hospitality
Front desk, reservations, room phones, wake-up calls, and staff extensions designed for guest service.
Learn more →Senior Living Communities
Resident room phones, nurse call coordination, front desk routing, and staff communication across the community.
Learn more →Healthcare Properties
Patient rooms, nurse stations, administrative offices, and emergency routing considerations.
Learn more →RV Parks & Campgrounds
Office phones, clubhouse lines, staff extensions, and property-wide communication on a manageable platform.
Learn more →Bars & Restaurants
Host stand, bar, kitchen, management, and reservation routing for busy hospitality operations.
Learn more →Commercial Buildings
Office suites, lobbies, maintenance, and multi-tenant extension design with managed MSP support.
Learn more →Multi-Property Groups
Consistent extension design, centralized management, and support across portfolios and regions.
Learn more →Why Smartbox Pros
Property workflow expertise — not a generic cloud phone reseller.
Smartbox Pros by Advanced Tech Services is a true managed service provider for property technology. We understand front desk operations, room phones, staff extensions, analog preservation, SIP trunk design, and the support model properties need after installation.
- We design around property workflows — not one-size-fits-all cloud seats
- We can preserve analog room phones when that makes financial sense
- We combine SIP trunks, gateways, PBX, VoIP endpoints, and remote support
- We help properties reduce monthly telecom costs with smarter trunking design
- We support hotels, senior living, healthcare, RV parks, restaurants, and commercial sites
- We manage the system after install — monitoring, changes, and ongoing ATS support
- We can integrate phone planning with TV, WiFi, and property technology strategy
Generic cloud phone companies
Office-first packages- Per-seat pricing that ignores room phone realities
- Limited understanding of hospitality front desk workflows
- Push full rip-and-replace even when analog rooms still work
- Minimal onsite property technology integration
- Support teams unfamiliar with multi-property operations
Smartbox Pros by ATS
Property-first MSP- Managed SIP trunk design built around your property
- Analog preservation or VoIP modernization — your choice
- Extension plans for rooms, staff, front desk, and common areas
- Remote management, monitoring, and ongoing support
- One partner for phones alongside TV, WiFi, and property tech
Our Process
From property review to managed support.
ATS follows a practical process designed to reduce cost, minimize disruption, and deliver a phone system your staff can actually use.
01
Step 01
Property phone review
We review current bills, room phones, front desk workflows, extensions, analog infrastructure, and pain points.
02
Step 02
Design & savings plan
We recommend analog preservation, VoIP upgrades, SIP trunk sizing, routing, and a monthly cost comparison.
03
Step 03
Install & migration
ATS installs gateways, endpoints, PBX/SIP infrastructure, and configures extensions with minimal operational disruption.
04
Step 04
Managed service launch
We activate monitoring, remote management, documentation, and support so your team has a single MSP partner.
05
Step 05
Ongoing support
Changes, troubleshooting, routing updates, and property growth are supported by Advanced Tech Services long after go-live.
Transparent Pricing Direction
Managed phone service designed to reduce monthly telecom waste.
ATS managed phone pricing depends on property size, trunking, hardware, taxes, fees, and final design. We focus on replacing bloated legacy costs with a cleaner managed model after reviewing the property.
Pricing varies by property size, trunking, hardware, taxes, fees, and final design
Final quotes are provided after a property review. Pricing depends on room count, call paths, hardware mix, SIP trunk capacity, taxes, fees, and installation scope.
What affects final pricing
- Number of room, office, and staff lines
- Analog gateway vs. VoIP endpoint mix
- SIP trunk capacity and call volume
- Auto attendant, queues, and routing complexity
- Multi-site or multi-property design
- Hardware, cabling, and installation scope
- Taxes, regulatory fees, and carrier requirements
Phone systems FAQ
Questions About Hotel and Property Phone Systems
Can you support hotel room phones?
Yes. Smartbox Pros designs managed phone systems for front desk, room phones, staff extensions, and hospitality workflows including properties that still rely on analog room phones.
Can you replace an old PBX?
Yes. ATS can review legacy PBX setups, bloated carrier contracts, and outdated equipment, then design a modern managed SIP trunk or VoIP path that fits the property.
Can existing analog room phones be reused?
Often yes. Modern gateways and a properly designed PBX/SIP trunk setup can keep familiar room phones in service while replacing expensive legacy telecom service.
Can you support wake-up calls?
Yes. Where the platform allows, ATS can support hospitality wake-up and scheduled calling workflows as part of the property phone design.
Is phone-only service available?
Yes. Properties can start with phone systems only and add guestroom TV, Smartbox, EVOLVE, or managed WiFi later when needed.
Related solution
DISH Smartbox Systems for Hotels & Commercial Properties
Centralized DISH Smartbox headends replace scattered room boxes and unreliable guides with one planned hospitality TV system — the foundation many properties build before EVOLVE, WiFi, or phone upgrades.
Explore DISH Smartbox systems →Portfolio operators
Own or manage multiple properties?
Smartbox Pros can help standardize TV, WiFi, phone, Smartbox, and remote support across your full portfolio.
View Multi-Property Operator Solutions →Hospitality environments we commonly serve
Built for Branded Hotels, Motels, and Hospitality Properties
Smartbox Pros supports branded hotels, independent hotels, motels, resorts, and hospitality properties that need reliable guestroom TV, DISH Smartbox systems, EVOLVE M-Series, managed WiFi, phone systems, and fully managed revenue opportunities.
Logos shown represent hotel brands and property types commonly served. No brand endorsement of Smartbox Pros is implied.
Compare Your Property Phone System Options
Review current phone bills, room-phone requirements, front desk routing, and legacy PBX limitations. Smartbox Pros will help identify a cleaner managed phone path for your property.