About Smartbox Pros

Property technology built for hotels, senior living, healthcare, and commercial environments.

Smartbox Pros by Advanced Tech Services designs, installs, supports, and manages TV and property technology systems for real-world commercial environments — from guest-room delivery to headend design, network planning, and ongoing remote support.

Powered by Advanced Tech Services

Hospitality TV Systems

Smartbox & Headend Design

Network-Aware Deployment

Remote Support

  • 26 Years in Business

  • 5,000+ Guest and Resident Rooms Supported

  • 24/7 Customer Support

  • Direct Regional ATS Technician Dispatch

Support and dispatch coverage depend on location, system accessibility, and the active service agreement.

Who We Are

Built for properties that need practical technology — not one-size-fits-all packages.

Advanced Tech Services now operates Smartbox Pros as a focused platform for hospitality TV, DISH Smartbox systems, managed WiFi, phone systems, and commercial property technology. We help operators who need solutions grounded in how their buildings actually run — not generic packages that ignore wiring, TVs, networks, and long-term support.

From boutique hotels and full-service resorts to senior living communities, healthcare environments, RV parks, bars and restaurants, multi-property portfolios, and commercial facilities — we help properties choose the right delivery path and stay supported after installation.

  • Hotels and resorts
  • Senior living communities
  • Healthcare environments
  • RV parks and campgrounds
  • Bars, restaurants, and commercial properties
  • MDU and multi-property environments

Smartbox Pros

Property technology, designed for real operations.

Our Platform

Advanced Tech Services operates Smartbox Pros

Advanced Tech Services now operates Smartbox Pros as a focused platform for hospitality TV, DISH Smartbox systems, managed WiFi, phone systems, and commercial property technology — with regional design, installation, and support from Wichita, Kansas.

Experience & Trust

Regional commercial TV expertise without overpromising

  • Wichita-based walk-in showroom and regional Midwest support
  • DISH Authorized Retailer with commercial Smartbox and hospitality TV experience
  • Property-specific planning around TVs, wiring, headends, and operator workflows
  • TV-first projects welcome — WiFi, phones, marketing, and remote support are optional add-ons
  • Documentation, phased upgrades, and support designed for real operating teams

What Makes Us Different

Technology partners who design around the property — not the brochure.

We design around the property's infrastructure

Coax, switching, headend space, TV models, and network readiness all factor into the recommendation — before equipment is ordered.

We understand every delivery path

Pro:Idiom/QAM, IP, streaming, analog, commercial HD over coax, and legacy environments — matched to what the property actually has today.

We think beyond installation

Documentation, operator training, upgrade planning, and system organization matter as much as the initial deployment.

We support the system after the sale

24/7 customer support, remote diagnostics, and direct regional ATS field response help properties reduce downtime and avoid unnecessary vendor handoffs.

We plan upgrades without unnecessary disruption

Phased modernization, floor-by-floor rollouts, and practical transition paths keep properties operating while systems improve.

We bridge TV, network, and guest experience

TV delivery, managed WiFi, phone systems, and remote management work best when designed as one property technology strategy.

How We Work

Organized from property review to long-term support.

1

Understand the property

Learn how the property operates, who uses the systems, and what success looks like for operators and guests.

2

Review infrastructure

Assess TVs, coax, network paths, headend space, commercial displays, and existing equipment.

3

Design the right system

Match output method, headend design, network requirements, and room-level experience to the property.

4

Coordinate installation

Plan deployment timing, equipment staging, and on-site execution with minimal disruption.

5

Test, document, and train

Verify performance, document the system, and help property staff understand how to operate it.

6

Support remotely after deployment

Provide ongoing remote access, troubleshooting, and support tailored to the property's actual system.

Ongoing Support

The relationship does not end after installation.

Smartbox Pros focuses on ongoing support, remote access where available, troubleshooting, system documentation, and helping property operators avoid unnecessary downtime. Not every property is the same — support and remote access options are designed around the property's actual system and infrastructure.

  • 24/7 customer support for active customers and covered systems
  • Remote diagnostics and troubleshooting where system access is available
  • Direct regional ATS technician dispatch when on-site service is required
  • Organized service history and system documentation
  • Support plans aligned with property size, location, and system complexity

Remote Support

Support designed around your actual system.

Our Promise

Built on practical design, clean execution, and long-term support.

01

Design first

Recommendations start with infrastructure, TVs, and operator workflow — not a pre-selected product list.

02

Field-tested solutions

Systems are planned for real property conditions, maintenance access, and day-to-day operations.

03

Clear documentation

Operators receive documentation that supports troubleshooting, training, and future upgrades.

04

Long-term support

Deployment is the beginning of the relationship — not the end of the conversation.

05

Property-first recommendations

If a transitional or phased path is the right answer, we say so — and plan the upgrade clearly.

Next steps

Explore solutions or request a property review

Use the dedicated solution pages for technical depth on Smartbox, hospitality TV, EVOLVE, WiFi, phone systems, and remote support — or contact Advanced Tech Services for a free savings review.

Work With a Property Technology Partner Built for Real Operations

Talk with Advanced Tech Services about your property’s TV, WiFi, phone, Smartbox, EVOLVE, or remote support needs — or explore the solution pages that match your environment.