Property Technology Solutions
TV, WiFi, Phone & Property Technology Solutions
Smartbox Pros designs, installs, and supports commercial property technology — from television and guest entertainment to managed WiFi, phone systems, and remote support.
One Provider. Every System.
TV · WiFi · Phones · Remote Support — planned around your property.
26 Years in Business
5,000+ Guest and Resident Rooms Supported
24/7 Customer Support
Direct Regional ATS Technician Dispatch
Support and dispatch coverage depend on location, system accessibility, and the active service agreement.
Where Do You Start?
What do you need help with?
Every property is different. Choose the area you want to improve, and we'll show you the Smartbox Pros solution built for it — no forced bundle required.
Television — Our Deepest Solution
One TV system. Multiple delivery paths.
Every property's coax, network, and television inventory is different. Smartbox Pros designs around what you have — then recommends the delivery path that fits.
Existing Coax
- Pro:Idiom Output
- Analog Output
- Commercial HD Over Coax
Commercial-only. Not offered as a standard hotel guest-room deployment.
Modern Ethernet Infrastructure
Local Network Streaming
Premium Interactive Experience
Underlying Technology
The technology behind many of our TV systems
Several of the delivery paths above — including Pro:Idiom, IP, and local streaming output — run on the DISH SMARTBOX2 platform: a centralized commercial headend that can acquire, process, and distribute programming across a property using the output architecture that matches its infrastructure.
Explore DISH Smartbox Technology
Property Review First
We don't start with a product. We start with the property.
Before recommending anything, Smartbox Pros reviews what's already in place — and what actually needs to change.
- Existing televisions
- Existing coax
- Ethernet & network infrastructure
- Current providers & contracts
- Guest & resident operational needs
The right answer may be TV only, WiFi only, phone only, or a combination. Smartbox Pros evaluates what should stay, what needs improvement, and what can be upgraded later.
How It Fits Together
Technology that works together when you need it to.
Start with one service. Add others when they make sense.
- TV & EntertainmentGuest-room and resident-room television, delivered the way your property needs it.
- Property NetworkManaged WiFi and wired infrastructure that TV, phones, and support can rely on.
- Phones & CommunicationsHosted phone systems that share the same network and support relationship.
- Remote ManagementMonitoring and diagnostics that catch issues before guests or residents notice.
- ATS SupportDirect regional technician dispatch when a system needs hands on-site.
TV-only, WiFi-only, and phone-only projects remain complete solutions on their own — nothing here requires bundling.
Built For Your Property Type
Solutions built for the way your property operates
The right delivery path often depends on property type as much as infrastructure. Explore how these solutions apply to your environment.
Portfolio operators
Own or manage multiple properties?
Smartbox Pros can help standardize TV, WiFi, phone, Smartbox, and remote support across your full portfolio.
View Multi-Property Operator Solutions →Solutions FAQ
Frequently Asked Questions
Common questions from owners and operators comparing Smartbox Pros property technology solutions.
I'm not sure which Smartbox Pros solution my property needs — where do I start?
Start with what's causing the most friction today — outdated TV, unreliable WiFi, an aging phone system, or too many service calls. Smartbox Pros reviews your existing televisions, coax, network, and provider setup, then recommends the specific solution page that fits. A property review can also cover more than one area at once.
Can I start with just one service, like TV only?
Yes. Hospitality TV Systems, Managed WiFi, Phone Systems, Remote Support, and Property Marketing are each complete, standalone solutions. Smartbox Pros never requires a full bundle to get started — you can add other services later if it makes sense for the property.
What is the difference between Hospitality TV Systems and EVOLVE M-Series?
Hospitality TV Systems covers the delivery paths that get live television to your guest or resident rooms — Pro:Idiom, IP, local streaming, analog, and commercial HD over coax. EVOLVE M-Series is a premium interactive layer built on top of live TV, adding apps, casting, and property communication for hospitality and senior living properties.
How do I know if I need coax-based, IP, or streaming TV delivery?
It depends on your existing wiring and television inventory. Coax-based delivery (Pro:Idiom or analog) reuses existing coax and compatible TVs. IP output uses a managed Ethernet network, which fits new builds and renovations. Local streaming delivers the channel lineup over your own property network. Smartbox Pros reviews your infrastructure before recommending one.
Is Commercial HD Over Coax available for hotel guest rooms?
No. Commercial HD Over Coax is an approved commercial-only modernization path and is not offered as a standard hotel guest-room deployment. Hotels and hospitality properties are typically matched to Pro:Idiom, IP, or local streaming output instead.
Do you support multiple properties or portfolios?
Yes. Smartbox Pros helps multi-property owners and operators standardize TV, WiFi, phone systems, and remote support across a portfolio, while still allowing each individual property to follow its own upgrade schedule.
Not Sure Where To Start?
Not sure which system fits your property?
Send us your property type, current provider information, and technology concerns. We'll help identify the most practical next step.
Call 316.202.2237