EVOLVE M-Series for Hotels & Hospitality

The five-star in-room entertainment experience guests remember.

EVOLVE M-Series brings live linear TV, streaming apps, casting, property messaging, PMS personalization, and guest-facing promotional opportunities into one modern guestroom platform powered by DISH Business. Smartbox Pros helps hotels design and deploy the right experience for their rooms, network, TVs, and guest expectations.

Customize the guest welcome, live TV, casting, apps, local attractions, property services, and promotional content around each hotel.

Explore the M-Series platformSmartbox Pros by Advanced Tech Services

Looking for a resident-focused M-Series solution? Senior Living M-Series

EVOLVE M-Series customizable guest TV experience demonstration

EVOLVE personalized guest welcome screen on a hotel-room television

Personalized Welcome

Six guest experiences. One customizable hotel platform.

Guest Experience

Everything guests expect, all in one experience.

Modern guests do not want a confusing room TV experience. They expect live TV, streaming, casting, and property information to be simple, intuitive, and easy to access from one polished interface.

EVOLVE M-Series powered by OnStream brings together the features today's guests expect in a way few hospitality TV platforms can match — live programming, apps, casting, personalization, and property communication in one modern in-room experience.

Live Linear TV

Guests can enjoy familiar live TV programming through the property's designed TV system — presented in a clean, modern interface instead of a confusing legacy guide.

Streaming Apps

Guests can access popular streaming apps through the OnStream interface, helping properties meet modern entertainment expectations without a disconnected add-on experience.

Casting

Guests can cast from their own devices for a more personal entertainment experience — helping them feel at home while staying on-property.

Personalized Welcome

PMS integration can allow the TV to greet guests by name upon arrival, creating a more premium first impression the moment they enter the room.

Property Information

The TV becomes a digital communication point for hotel information, amenities, services, dining, events, and announcements — reducing confusion and printed clutter.

Advertising & Promotions

Properties can use the screen to promote services, upgrades, restaurants, bars, spas, events, local partners, or paid advertising opportunities to help improve ROI when used strategically.

Guest Journey

From check-in to checkout, the room TV becomes part of the guest experience.

A personalized TV welcome can make the room feel prepared for the guest. Streaming and casting help guests feel at home. Property messaging helps them discover more of what the property offers. Promotional content can create added value when deployed thoughtfully.

1

Guest checks in

Front desk or mobile check-in sets the stay in motion.

2

PMS updates the room experience

Guest arrival information can connect to the in-room platform.

3

TV welcomes the guest by name

A branded welcome message creates a premium first impression.

4

Guest browses live TV, streaming, or casting

Entertainment options are easy to find in one interface.

5

Property promotes amenities and offers

Dining, spa, events, and upgrades appear where guests will see them.

6

Guest stays informed and engaged

Property information is accessible without hunting for printed materials.

7

The experience feels modern, personal, and memorable

Guests leave with a stronger impression of the property's technology and service.

Property Value

Turn the guest room screen into a smarter revenue opportunity.

EVOLVE M-Series with OnStream is not only about entertainment. It can help the property communicate, promote, and generate value when the platform is used strategically.

Advertising and promotional content can help improve ROI when the property uses the platform strategically. Results vary by property, content strategy, and guest engagement.

Managed local advertising & guest QR hubs

Turn guest-facing TV sections, lobby screens, and QR hubs into a professionally managed local advertising program — added flexibly, without disrupting the guest experience.

Explore Marketing & Revenue
  • Promote breakfast, restaurants, bars, room service, spa, meeting rooms, and events
  • Highlight upgrades, late checkout, loyalty programs, and on-property services
  • Sell advertising placements to nearby restaurants, attractions, or local partners
  • Promote amenities guests may not know about
  • Reduce printed material and improve digital communication
  • Create a more polished, branded in-room experience

PMS Personalization

A personalized welcome from the moment they enter the room.

With PMS integration, the in-room TV experience can be connected to guest arrival information so the TV can display a personalized welcome message when the guest arrives.

  • Guest name welcome message
  • Better first impression at arrival
  • Branded welcome experience
  • Room-specific communication
  • Potential for tailored messaging
  • More modern hospitality feel

OnStream

Welcome,

Mr. Williams

Enjoy your stay

Room 412

Watch Live TV

Stream Apps

Cast Your Device

Hotel Info

Offers

Tonight: Live sports · Spa specials · Restaurant hours

Platform

Powered by OnStream. Designed around the property.

EVOLVE M-Series powered by OnStream can combine live linear TV, streaming apps, casting, PMS integration, real-time updates, property messaging, and a customizable guest interface — deployed with network-aware planning and Smartbox/headend integration where applicable.

Platform capabilities

Live linear TVStreaming appsGuest castingPMS integrationReal-time updatesProperty messagingCustomizable guest interfaceNetwork-aware deploymentSmartbox/headend integration

Smartbox Pros helps determine the correct design based on:

Existing TVsExisting coaxNetwork readinessSmartbox/headend designProperty sizeGuest expectationsSupport needsUpgrade goals

Smartbox Pros

EVOLVE is powerful. The design and deployment matter.

EVOLVE M-Series works best when the full property environment is considered. Smartbox Pros by Advanced Tech Services helps bridge hospitality TV, Smartbox systems, network design, and long-term support.

Hospitality TV Expertise

Output paths, headend design, and guest-room delivery planned as one strategy.

Smartbox & Headend Knowledge

Integration with Smartbox and headend systems where the property design requires it.

Network-Aware Planning

LAN, VLAN, switching, and endpoint planning so the guest experience stays stable.

PMS / Guest Experience Coordination

Personalization and property messaging aligned with how the property actually operates.

Remote Support Strategy

Ongoing troubleshooting and support designed around the deployed system.

Clean Documentation & Training

Operators receive documentation and guidance to manage the platform confidently.

Compare

Why EVOLVE M-Series stands apart.

There are very few systems that can deliver this level of polished, personalized, five-star in-room experience. EVOLVE M-Series brings together what basic room TV setups typically leave disconnected.

Basic room TV experience

Legacy approach
  • Limited channel guide
  • No guest personalization
  • No casting
  • Disconnected streaming experience
  • Little or no property messaging
  • Missed advertising and promotion opportunities

EVOLVE M-Series experience

Modern hospitality platform
  • Live TV + streaming + casting together
  • PMS welcome personalization
  • Modern OnStream interface
  • Property information and promotions
  • Guest-friendly, intuitive experience
  • Revenue and ROI opportunities when used strategically
  • Designed for the future of hospitality entertainment

Related solution

DISH Smartbox Systems for Hotels & Commercial Properties

Centralized DISH Smartbox headends replace scattered room boxes and unreliable guides with one planned hospitality TV system — the foundation many properties build before EVOLVE, WiFi, or phone upgrades.

Explore DISH Smartbox systems

Questions & answers

Frequently Asked Questions

Common questions about Hospitality M-Series, Smartbox integration, and guestroom TV upgrades.

What is Hospitality M-Series?

Hospitality M-Series is a modern in-room guest entertainment experience powered by DISH Business that can combine live TV, streaming apps, casting, property messaging, and personalization in one guestroom interface—planned and supported by Smartbox Pros.

Can M-Series work with Smartbox or hospitality TV systems?

Yes. M-Series is often part of a broader hospitality TV strategy that may include Smartbox, headend design, IP output, and remote support from Advanced Tech Services.

Can properties use M-Series for branding and guest messaging?

Yes. Hospitality M-Series supports property branding, welcome messaging, and guest-facing information that helps hotels communicate offers and stay details in the room.

Do guests still get live TV with M-Series?

Yes. Hospitality M-Series is designed to present live linear TV alongside apps, casting, and property content in one modern guestroom experience.

Can we start with hospitality TV and add M-Series features later?

Yes. Many properties begin with guestroom TV or Smartbox infrastructure and expand the guest entertainment layer when they are ready. WiFi, phones, and guest QR hubs remain optional.

Is this the same as Senior Living M-Series?

Both use the M-Series platform foundation, but hospitality focuses on guestroom entertainment and guest operations. Senior living focuses on resident viewing and community communication.

Hospitality environments we commonly serve

Built for Branded Hotels, Motels, and Hospitality Properties

Smartbox Pros supports branded hotels, independent hotels, motels, resorts, and hospitality properties that need reliable guestroom TV, DISH Smartbox systems, EVOLVE M-Series, managed WiFi, phone systems, and fully managed revenue opportunities.

AmericInn hotel brand logo
Baymont by Wyndham hotel brand logo
Best Value Inn hotel brand logo
Best Western hotel brand logo
Blue Way Inn hotel brand logo
Comfort Inn hotel brand logo
Coratel hotel brand logo
Days Inn hotel brand logo
Extended Stay hotel brand logo
Fairfield by Marriott hotel brand logo
Hampton Inn hotel brand logo
Holiday Inn hotel brand logo
La Quinta hotel brand logo
Marriott hotel brand logo
Motel 6 and Studio 6 hotel brand logo
My Place hotel brand logo
Quality Inn hotel brand logo
Red Roof Inn hotel brand logo
Rodeway Inn hotel brand logo
Sleep Inn hotel brand logo
Super 8 hotel brand logo
SureStay hotel brand logo
SureStay Collection hotel brand logo
SureStay Plus hotel brand logo
Travelodge hotel brand logo
Tru by Hilton hotel brand logo
Wyndham Garden hotel brand logo

Logos shown represent hotel brands and property types commonly served. No brand endorsement of Smartbox Pros is implied.

Plan Hospitality M-Series for Your Property

Review your guestroom TVs, network readiness, and hospitality entertainment goals. Smartbox Pros will help determine the right M-Series configuration and how it integrates with your TV infrastructure.