Comfort Inn in Kansas
Old cable boxes, outdated guides showing channels the property didn’t receive, inconsistent guest-room entertainment, ongoing Wi-Fi complaints, and phones in the rooms that were not provisioned correctly, resulting in brand penalties.
The Challenge
- Old cable boxes, outdated guides showing channels the property didn’t receive, inconsistent guest-room entertainment, ongoing Wi-Fi complaints, and phones in the rooms that were not provisioned correctly, resulting in brand penalties.
The Solution
- Installed interactive EVOLVE M-Series, rebuilt the Wi-Fi system, took over Wi-Fi management for stable support, improved the phone system, and provided a savings review.
The Result
- Modern guest entertainment with top-tier technology, stronger Wi-Fi signal throughout the property, and identified savings through provider comparison.
Summary
Project overview
Challenge
Old cable boxes, outdated guides showing channels the property didn’t receive, inconsistent guest-room entertainment, ongoing Wi-Fi complaints, and phones in the rooms that were not provisioned correctly, resulting in brand penalties.
Solution
Installed interactive EVOLVE M-Series, rebuilt the Wi-Fi system, took over Wi-Fi management for stable support, improved the phone system, and provided a savings review.
Result
Modern guest entertainment with top-tier technology, stronger Wi-Fi signal throughout the property, and identified savings through provider comparison.
Owner Testimonial
As a hotel owner, managing daily operations and ensuring guest satisfaction is a constant challenge. Eliminating a major source of guest frustration is always a significant win. With our previous managed Wi-Fi company and cable provider, we faced constant negative reviews and complaints. Today’s consumers demand reliable service, and fortunately, ATS resolved our extensive list of property issues. With our previous vendors, we would frequently be inoperable for several hours due to Wi-Fi outages. Since transitioning to ATS over a year ago, we have not experienced a single outage. I am incredibly grateful for the exceptional Wi-Fi, TV, and phone services provided by ATS—and so are my guests.
Property Owner
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