Health Club / FitnessNational Chain

Large National Chain of Health Clubs

Analog picture quality across a large fitness floor with too many endpoints to manage individually, rising monthly rates, and lack of support from cable companies when signal issues affected cardio equipment.

HD Commercial TVHD Over CoaxMobile Channel StreamingMulti-Location Support

The Challenge

  • Analog picture quality across a large fitness floor with too many endpoints to manage individually, rising monthly rates, and lack of support from cable companies when signal issues affected cardio equipment.

The Solution

  • Implemented HD commercial TV distribution to cardio machines and wall displays, added mobile channel streaming for members, and rebuilt the cable plant to cardio equipment.

The Result

  • Sharper HD entertainment, fewer boxes in the field, and a support path staff could maintain.
  • Cardio equipment is now balanced correctly with HD feed.

Summary

Project overview

Challenge

Analog picture quality across a large fitness floor with too many endpoints to manage individually, rising monthly rates, and lack of support from cable companies when signal issues affected cardio equipment.

Solution

Implemented HD commercial TV distribution to cardio machines and wall displays, added mobile channel streaming for members, and rebuilt the cable plant to cardio equipment.

Result

Sharper HD entertainment, fewer boxes in the field, and a support path staff could maintain. Cardio equipment is now balanced correctly with HD feed.

Owner Testimonial

As a large national chain, we work with multiple vendors, and we previously struggled to find a cable company that could provide reliable service. Our cardio machines frequently displayed poor video quality or no video at all, and the cable companies offered no solutions. Furthermore, achieving HD with cable required using individual cable boxes, which resulted in constant day-to-day complications. With Smartbox Pros, we can now deliver HD service using just the coax cable, completely ending our ongoing box issues. Not only have we eliminated that headache, but we also now have crystal-clear pictures on our cardio equipment—a problem multiple previous providers failed to resolve. Having Smartbox Pros serve all our locations provides a huge benefit to me as an owner, as well as to our accounting department. Additionally, Smartbox Pros helped us implement streaming blades so members can watch our channels directly on their personal devices. At the end of the day, my priority is to increase membership benefits and satisfaction, and Smartbox Pros was instrumental in rolling out this significant benefit for our members.

Property Owner

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